What is the initial response time for a severity 1 case under premium support?
A. 1 hour
B. 30 minutes
C. 1.5 hour
D. Less than 15 minutes
What is the initial response time for a severity 1 case under premium support?
A. 1 hour
B. 30 minutes
C. 1.5 hour
D. Less than 15 minutes