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An administrator is unable to login to vCenter Server when using the vSphere web client. The administrator successfully accessed vCenter Server using the client earlier the same day.
What is the most appropriate first step the administrator should take to resolve this issue?
A. Verify the web browser being used has Adobe Flash plugin version 11.5 or later
B. Verify the vCenter Single Sign-On service is running on the vCenter Server
C. Verify the vSphere Web Server service is running on the vCenter Server
D. Verify the administrator has permissions configured in vCenter Server
Correct Answer: B
Explanation/Reference:
Explanation:
The vCenter Single Sign-On service is responsible for handling authentication of logon attempts. As the administrator logged on successfully earlier in the day, this service may have stopped for some reason.
Incorrect Answers:
A: Adobe Flash is not required for logon attempts. Furthermore, the administrator logged on successfully earlier in the day; therefore there should not be a problem with the web browser.
C: The vSphere Web Server service is not required for logon attempts.
D: The administrator logged on successfully earlier in the day; therefore the administrator’s permissions should be configured correctly in vCenter Server.
References:
Atkinson, Brain, VCP5-DCV VMware® Certified Professional-Data Center Virtualization on vSphere® 5.5 Study Guide: VCP-550, Sybex, Indianapolis, 2014, pp 59-60