Your users receive a notification for a transaction from CPQ when an approval has been retracted and is no longer needed.
The notification contains a generic message about this action. However, users would like to get more details about the transaction.
What is the Oracle-recommended best practice to fulfill this requirement in CPQ?
A. Switch the system-generated email-to-email template, which will include the desired transaction information when approvers are notified.
B. Trigger an email action to notify users by custom defining the email’s subject and body, which contain the transaction details, by using the advanced function available in the Revise action.
C. When a transaction needs to be revised, allow the transaction owner to send a parallel email to approvers, which should include the necessary transaction details.
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