A financial company is having a problem with IBM MQ on their development system. The queue manager is not down, but the new application keeps failing and MQ generates FDC files. This problem is significantly affecting the business as they could miss the project deadlines.
The system administrator needs to open a Service Request (SR) to report the problem to IBM.
What should be the severity of the SR raised by the system administrator?
A. 1
B. 2
C. 3
D. 4