When an incident occurs, what approach should a service provider adopt in order to overcome the challenges of crossfunctional teams?
A. argue first, fix later
B. fix first, argue later
C. Ishikawa approach
D. Root-cause analysis
When an incident occurs, what approach should a service provider adopt in order to overcome the challenges of crossfunctional teams?
A. argue first, fix later
B. fix first, argue later
C. Ishikawa approach
D. Root-cause analysis