Which action should the administrator take prior to upgrading to Symantec Backup Exec 2014?

Which action should the administrator take prior to upgrading to Symantec Backup Exec 2014?
A. Check for fragmentation on the target computer
B. Run the Backup Exec Utility on the target computer
C. Check the hardware and software compatibility list
D. Run the Symantec Help Tool on the target computer

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