Which guarantee is established in the Microsoft Office 365 Business Premium SLA agreement?

You are the IT specialist for a small manufacturing company. You are reviewing the Service Level Agreement (SLA) before purchasing a Microsoft Office 365 Business Premium plan.
Which guarantee is established in the Microsoft Office 365 Business Premium SLA agreement?
A. 99.9% system uptime
B. 24/7 phone support for critical and non-critical issues
C. automatic archival of all customer data
D. phone support for all installation configuration issues

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