Which of the following can include steps that will help to resolve an incident?
1. Incident model
2. Known error record
A. 1 only
B. 2 only
C. Both of the above
D. Neither of the above
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Which of the following can include steps that will help to resolve an incident?
1. Incident model
2. Known error record
A. 1 only
B. 2 only
C. Both of the above
D. Neither of the above
|
Download Printable PDF. VALID exam to help you PASS. |
|