The OS on a user’s computer will not load. The day before, the user received a BSOD a couple of times that contained S.MAR.T. errors, and the computer was performing very slowly. Which of the following is the MOST likely cause of the issue?
A. The TPM needs to be reconfigured.
B. The hard drive has failed.
C. The CMOS battery needs to be replaced.
D. The OS was upgraded.
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