Which of the following should be the FIRST step in troubleshooting this issue?

A technician is troubleshooting a printing issue where some users in an office are unable to print. Which of the following should be the FIRST step in troubleshooting this issue?
A. Reboot each of the workstations
B. Ask users if anything changed in their environment recently
C. Advise users to move to a different office
D. Power cycle the printer

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