Adam works as a Desktop Support Technician for YourCompany.com. The company has a Windows- based network. All client computers run Windows 7 Ultimate operating system. Andy, Division Manager of the sales department, complains him about the problem he is experiencing with an application. The application was running without any problem until he installed an optional update to Windows. Andy has made no other changes to the system since. Now, however, he is unable to start the application.
Which of the following steps will Adam take to troubleshoot the problem with the least administrative burden?
A. Check the Data collector logs for any errors related to the application.
B. Uninstall the application and install it again.
C. Use the System Restore feature to bring the computer to its previous state.
D. Configure Event Forwarding to forward messages in the application log.
