Get Cloudy Consulting (GCC) currently supports its customers via calls and emails. GCC wants to meet the needs of digitally savvy customers by offering support via web chat as well as SMS, Facebook Messenger, and whatsApp.
Which Salesforce product should meet this need?
A. Service Cloud
B. Experience Cloud
C. Sales Cloud
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A is the correct answer
Experience cloud
It’s B.
service cloud is the correct answer. Dear admin pls review the anser
A is the correct ans
(A) fino a 2 anni a era compreso con Service Cloud mentre adesso è con licenza aggiuntiva chiamata “Service Cloud Digital Engagement”