Home » VMware » 2V0-621 v.2 » Which two statements would explain why users cannot login to the vSphere Web Client?
When attempting to log in with the vSphere Web Client, users have reported the error:
Incorrect Username/Password
The administrator has configured the Platform Services Controller Identity Source as:
Type. Active Directory as an LDAP Server
Domain: vmware.com Alias: VMWARE
Default Domain: Yes
Which two statements would explain why users cannot login to the vSphere Web Client? (Choose two.)
A. Users are typing the password incorrectly.
B. Users are in a forest that has 1-way trust.
C. Users are in a forest that has 2-way trust.
D. Users are logging into vCenter Server with incorrect permissions.
Correct Answer: AB
Explanation/Reference:
Explanation:
A-) As written in the KB 2034608 (Unlocking and resetting the VMware vCenter Single Sign-On administrator password) you can have this problem also in a case of multiple login failure (by default the account get locket if the password is incorrectly entered three times).
For VMware Platform Services Controller 6.0, if you want just to unlock the password:
FAQ’S: VMware Platform Services Controller (PSC) for vSphere 6.0. The PSC contains common infrastructure services such as vCenter Single Sign-On (SSO), VMware Certificate Authority (VMCA), licensing, and server reservationandregistrationservices.https://kb.vmware.com/selfservice/microsites/ search.do? language=en_US&cmd=displayKC&externalId=2113115
B-) Depending on the type of Microsoft Active Directory trusts used in an environment, some features, such as Active Directory user querying and user authentication, may be limited from the vSphere Client and vSphere Web Client. For more info: https://kb.vmware.com/selfservice/microsites/search.do? language=en_US&cmd=displayKC&externalId=2064250