A call logging process would be used by a technician in order to:
A. assign the appropriate status level for the problem.
B. create records which enable user authentication.
C. help maintain a balanced workload for the help desk technicians.
D. identify common problems among many users.
CompTIA A+ 220-1101 (Core 1) ExamFULL Printable PDF and Software. VALID exam to help you PASS. |
 |
