Which tool is recommended to find the right HP Care Pack Service for a specific product and check its availability within a certain country? A. HP Care Pack Central B. HP MySalesGuide C. HP Attach Widget D. HP Support Center
What is true about the difference between HP Contractual Services and HP Care Pack Services? A. HP Contractual Services can provide a flexible solution adapted to a customer’s needs when the HP Care Pack Services offerings are not suitable B.…
Which statement is true about the duration of the risk mitigation services? A. Duration of services can be from 1 to 5 years, depending on hardware to support and geography. B. Duration of services can be from 1 to 2…
Which HP PPS Service is paid as an up-front cost at the time of the purchase? A. HP Priority Services B. HP Custom Contractual Services C. HP Care Pack Services D. HP Standard Contractual Services
Which statement is true? A. More than 60% of customers rated the service provided by HP as excellent. B. HP earned several recognitions for quality of support experience and excellence in operations. C. HP provides the exact same service experience…
What is true about HP Standard Contractual Services? A. The HP Standard Contractual Services are annual services for multiple products on one agreement. B. HP standard Contractual Services can provide special customer delivery requirements, such as project management. C. HP…
Which service corresponds to the following discovery question: "Do you have the proper measures in place to avoid expensive regulatory or civil liabilities as a result of improper control or disposition of sensitive data?" A. Tracking and Recovery Services B.…
When is the best time to offer HP Contractual Services? A. At the time of the new hardware purchase B. 10 days after the expiration of the HP base warranty C. Anytime during the hardware lifecycle D. Upon renewal of…
When the start date of HP Care Pack Services is bought 85 days after the hardware purchase (during the 90 days period)? A. The date of the HP Care Pack Services purchase B. The HP Care Pack Services registration date…
Which service is part of data and hardware protection? A. Onsite repair B. Maintenance kit C. Defective media retention D. Printer installation