A customer is three months from the expiration of their existing service engagement. When you discuss a renewal, they express a desire to keep their existing hardware with a higher level of service. They would also like to manage all their devices under one agreement with multiple payment terms. A review of their hardware inventory shows that it is supported for one more year.
Which renewal option should you offer?
A. HP Post-Warranty Care Pack
B. Purchasing an extended warranty
C. Hardware Refresh
D. Upgrading with HP Contract
|
Download Printable PDF. VALID exam to help you PASS. |
 |