What does a cloud service provider have to consider when designing a new infrastructure service following the guidance of the ITIL Service Design volume?

What does a cloud service provider have to consider when designing a new infrastructure service following the guidance of the ITIL Service Design volume?
A. RPO and RTO must be determined.
B. A High Availability design must be developed.
C. The service is planned to be rolled out to the production cloud environment as part of a new release of the cloud management software.
D. Service Level Agreements are applied to virtual machines which are dependent on the physical infrastructure on which the virtual machine is hosted.

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