What is the correct flow description for the UEM Admin Console?

Given the following Workspace ONE component process flow for troubleshooting:

What is the correct flow description for the UEM Admin Console?
A. 1 = Information gathering, 2 = Issue reproduction and data collection, 3 = Issue identified and diagnosed, 4 = Apply a fix. Issue resolved?, 5 = Issue resolution, 6 = Product defect, 7 = R&D version fix
B. 1= Information gathering, 2 = Issue reproduction and data collection, 3 = Issue identified and diagnosed, 4 = Apply a fix. Issue resolved?, 5 = Issue resolution, 6 = R&D version fix, 7 = Product defect
C. 1 = Apply a fix. Issue resolved?, 2 = Issue reproduction and data collection, 3 = Information gathering, 4 = Issue identified and diagnosed, 5 = Issue resolution. 6 = Product defect, 7 = R&D version fix
D. 1 = Apply a fix. Issue resolved? 2 = Issue reproduction and data collection, 3 = Issue identified and diagnosed, 4 = Information gathering, 5 = Issue resolution, 6 = Product defect, 7 = R&D version fix

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2 thoughts on “What is the correct flow description for the UEM Admin Console?

  1. A. 1 = Information gathering, 2 = Issue reproduction and data collection, 3 = Issue identified and diagnosed, 4 = Apply a fix. Issue resolved?, 5 = Issue resolution, 6 = Product defect, 7 = R&D version fix

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