Which steps should be used to troubleshoot most issues in a Workspace ONE environment?

Which steps should be used to troubleshoot most issues in a Workspace ONE environment?
A. Verify device connectivity and logon to the Workspace ONE UEM console.
B. Collect data to identify the problem and apply it a Workspace ONE UEM update.
C. Check the FQDN of the enrollment URL and try to connect to it through a Web browser.
D. Gather information to try to reproduce the issue, then collect the data to diagnose the problem and apply a fix.