A Guardium administrator has an issue with Guardium. The administrator has not seen this particular issue before and needs to get it fixed.
To get this resolved, what should the administrator do?
A. Log a PMR and request an answer from IBM Support.
B. Log a PMR so IBM Support can contact the customer. Then, while waiting, do a search of the Guardium Knowledge Center and Technotes for known issues and resolutions.
C. Request IBM Support to initiate a remote session and collect what they need to resolve the issue.
D. Search Guardium Knowledge Center and Technotes for known issues and resolutions. Then, if still needed, collect must_gather information and full problem details required for a new PMR so that IBM Support can review the problem before contacting the customer.
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