An administrator needs to configure two tape drives in a new Symantec NetBackup 7.0 Windows media server. The Windows Device Manager indicates that the tape drives are showing up as Unknown Devices.
What should the administrator do to resolve this problem?
A. install the Symantec tape drivers
B. download and install the vendor tape drivers
C. use the administration console to configure the tape drive
D. update the device mappings file
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