Home » Microsoft » PL-400 v.2 » Which modules should you use?
HOTSPOT
You work for a not-for-profit agency that manages business processes by using Power Platform custom entities.
Volunteer registration and onboarding are manual processes that include multiple related entities.
You need to implement a portal solution that replaces the manual processes.
Which modules should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Explanation/Reference:
Explanation:
Box 1: Customer self-service portal
Customer self-service portal: A customer self-service portal enables customers to access self-service knowledge, support resources, view the progress of their cases, and provide feedback.
Incorrect Answers:
Community portal: A community portal leverages peer-to-peer interactions between customers and experts to organically grow the catalog of available knowledge from knowledge base articles, forums, and blogs as well as providing feedback through comments and ratings.
Starter portal: If you select an environment that contains Microsoft Dataverse, you can create a Dataverse starter portal. The Dataverse starter portal comes with the sample data for you to quickly get started. It also has the following builtin sample pages:
Default studio template
Page with title
Page with child links
Box 2: Entity form metadata
The Advanced Form Metadata contains additional behavior modification logic to augment or override the functionality of form fields that is otherwise not possible with native basic form editing capabilities.
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/portals/portal-templates
https://docs.microsoft.com/en-us/powerapps/maker/portals/configure/configure-web-form-metadata