A network technician is troubleshooting an application issue. The technician is able to recreate the issue in a virtual environment. According to the troubleshooting methodology, which of the following actions will the technician most likely perform NEXT?
A. Gather information from the initial report.
B. Escalate the issue to a supervisor.
C. Implement a solution to resolve the issue.
D. Establish a theory of probable cause.
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Identify the Problem
Develop a Theory.
Test the Theory
Plan of Action.
Implement the Solution
Verify System Functionality
Document the Issue.
User recreated the issue, so he tested his theory. So the next step will be Plan of action. Answer = C
Answer is D