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Which of the following statements describes the objectives of service asset and configuration management?
1.To identify, control, report and verify service assets and configuration items (Cis)
2.To account for, manage and protect the integrity of service assets and configuration items
3.To establish and maintain an accurate and complete configuration management system
4.To document all security controls together with their operation and maintenance
A. 1 and 2 only
B. 1,2, and 3 only
C. 1,3 and 4 only
D. All of the above
Correct Answer: A
Explanation/Reference:
References:
http://www.ucisa.ac.Uk/~/media/Files/members/activities/ITIL/servicetransition/service_asset/ITIL_guide%20to%20SA%20and%20CM%20management%20pdf (see ‘The purpose and objectives of service asset and configuration management; first and second bullet)
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