Home » EMC » E20-393 » Which step must be taken to allow the service provider remote access to the storage system?
A user is having difficulty troubleshooting a Unity storage system and the service provider has been contacted for assistance. The service provider needs to run some service commands on the Storage Processors to troubleshoot the issue further.
Which step must be taken to allow the service provider remote access to the storage system?
A. Enable SSH on the storage system
B. Set the Unisphere preferences to “Optimize” for remote access
C. Specify the SMTP configuration
D. Specify the Remote Logging configuration
Correct Answer: D
Explanation/Reference:
The Service Tasks tab provides tools to service the storage system, including repair and troubleshooting. You can use this page to collect system and configuration information for assisting your service provider with a service request. The service password is required to access the various service task operations.
The Technical Advisories tab displays up-to-date information about advisories specific to the system by referencing knowledge base articles. The Logs tab displays an audit log for system events. It also allows users to configure a remote host to which to send log information and lets users export logs into a CSV file for additional reporting purposes.
References: https://www.emc.com/collateral/white-papers/h15085-emc-unity-unisphere-overview.pdf (page 14)
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A
SSH is disabled by default !!!
Correct Answer B
Justification: You can enable/set remote access.
GUI > Preferences > Optimize for Remote Access (Tick the checkbox)
Justification for rest of the incorrect answers:
A – SSH is enabled by default
C – SMTP is for email alerts, no connection with remote access
D – it’s for Logging not Log in.
correct A
D is Remote Logging no Remote Login 🙂
A
Enable SSH
You need to run commands so you have to enable ssh for remote access.