Home » EMC » E20-393 » Which Unity feature provides a high bandwidth connection for large file transfers, enables proactive Service Request generation and usage license reporting, and operates on a 24×7 basis?
Which Unity feature provides a high bandwidth connection for large file transfers, enables proactive Service Request generation and usage license reporting, and operates on a 24×7 basis?
A. EMC Service Center
B. Software Licensing Central
C. Unisphere Central
D. EMC Secure Remote Services
Correct Answer: A
Explanation/Reference:
EMC Service Center provide secure, high-speed, 24×7 predictive monitoring and remote repair for your EMC information infrastructure. EMC Secure Remote Services (ESRS) enables EMC Customer Service to identify and proactively resolve potential issues before they can impact your business.
Incorrect Answers:
C: Unisphere Central enables administrators to remotely monitor multiple EMC VNX Series, EMC VNXe Series, EMC CLARiiON CX4 Series, and EMC vVNX storage systems residing on a common network.
References: http://www.emc.com/customer-services/online-support-tools-resources.htm
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D
EMC Secure Remote Services (ESRS) is a secure, bi-directional connection between EMC products in end user environments and the EMC Support infrastructure. It enables EMC to remotely monitor configured systems by receiving system-generated alerts and to connect into the customer environment for remote diagnosis and repair activities. It also provides a high-bandwidth connection for large file transfers, enables proactive Service Request (SR) generation and usage license reporting, and operates on a 24×7 basis.
Correct answer is D.
EMC Secure Remote Services provide secure, high-speed, 24×7 predictive monitoring and remote repair for your EMC information infrastructure. EMC Secure Remote Services (ESRS) enables EMC Customer Service to identify and proactively resolve potential issues before they can impact your business.