Which two statements are true regarding Siebel iHelp?
A. iHelp items cannot be imported or exported.
B. iHelp items can be downloaded to regional and local databases.
C. Activation and expiration dates for the iHelp item are optional.
D. The "Private" field controls which users have visibility to the iHelp item.
E. To Indicate that the iHelp item is complete and ready for general use, the administrator clicks the "Publish" button.
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