A customer reports that they must reboot a system after it has been unattended.The technician notices that the monitor LED is flashing. What is the first thing the technician should do? A. replace the monitor with a known good spare…

Which PC Card service must be started in the OS? A. Port service B. APM service C. Socket service D. POST service

A PC card is still using power when not in use.What is done to prevent this? A. swap slots B. update PC card chipset C. replace PC card D. stop/disable the device in the OS

Which step would you take first to determine if a third-party component is related to a reported problem? A. replace the third party component B. update component drivers/software C. remove the third party component D call the third party vendor’s…

After adding a MultiBay hard drive on a mobile unit, the customer is unable to boot from the original hard drive. What must be changed in order to boot from the original hard drive? A. original hard drive is set…

You are unable to log into a TCP/IP network. Using IPconfig, you receive the subnet mask 0.0.0.0. What is the cause? A. network cable does not support cross over B. the network adapter is defective C. a duplicate IP address…

When a processor overheat message appears, what do you do first? A. replace the cache B. install a new CPU fan C. reseat the processor D. check the environment

What is the problem when a system suspends and locks up after every 15 minutes of inactivity? A. memory errors B. overheating CPU C. screen saver set in the operating system D. conflicting power managment parameters

What should be the first step in troubleshooting a component that is not recognized by the system? A. reinstall all drivers related to this component B. identify at what level the component is not recognized C. remove the component from…

The function key F12 sets the computer to boot from the ____. A. diskette drive B. hard drive C. network D. CD-ROM drive