You enable folder-level tracking functionality for all users. A user named User1 creates a folder named Dynamics 365 underneath her inbox. User1 moves emails into the Dynamics 365 folder. User1 reports that the emails are not being tracked. You need…

You have a Dynamics CRM development environment and a Dynamics CRM production environment. You have a project solution in the development environment. You need to import the solution to the production environment as a managed solution. What should you do?…

You manage Microsoft Office 365 and Microsoft Dynamics 365 for a company. Some Office 365 users do not have a Microsoft Dynamics 365 license. You need to ensure that all users can see tasks that are associated with a Microsoft…

You plan to create a field for an entity to capture data in a consistent format. When a user adds a record for the entity, the choices provided to the user for the field often change or become outdated. The…

You have a Dynamics CRM organization. The organization does not use CRM for marketing. You need to prevent Marketing from displaying on the Account form navigation. What should you do? A. Delete all of the items in the Marketing group.…

The receptionist for a company needs to quickly capture basic information regarding visitors. You configure several different quick create forms for the Visitor entity. The receptionist reports that only one of the quick create forms displays. Why are the other…

You added a custom field to the Account entity. The field type is single line of text. You set a 500 character limit. You need to add the field as a column on the Active Accounts view. What is the…

You use access teams to assign permissions. Which of the following statement is true? A. Permissions are defined by an access team template that is associated with each record. B. Permissions are defined by an access team template that spans…

Which two features are only available for real-time workflows? A. Start before a record is created. B. Wait six hours before executing the next step. C. Start before a record is assigned. D. Run as the user who made changes…

You implement Microsoft Office 365 groups for a company. You need to ensure that all members of a specific security role can see and use an Office 365 group. Which privilege should you assign to the security role? A. ISV…