What are the two options the Analyst supporting the service request look at for the root cause?

An employee accesses their Personal Information work area and wants to create his personal payment method. On navigating to the link, the employee sees that the ‘Create’ icon is disabled and is unable to create their personal payment method. The employee raises a service request to troubleshoot this issue.
What are the two options the Analyst supporting the service request look at for the root cause? (Choose two.)
A. The employee does not have a valid payment method.
B. The Payroll Definition does not have a Valid Payment Method assignment.
C. The employee does not have a payroll relationship associated.
D. The elements are not defined.

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One thought on “What are the two options the Analyst supporting the service request look at for the root cause?

  1. Should be
    B. The Payroll Definition does not have a Valid Payment Method assignment.
    C. The employee does not have a payroll relationship associated.

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