What is a possible cause of this error?

When external users attempt to access a Receiver for Web store through NetScaler, the following error message is displayeD.
Cannot complete your request.
You can log on and try again, or contact your help desk for assistance.
What is a possible cause of this error?
A. The user licenses on the NetScaler have expired.
B. The SSL certificate on the NetScaler has expired.
C. TheStoreFront server CANNOT resolve the callback FQDN.
D. The Secure Ticket Authority has been configured incorrectly on the StoreFront server.

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