Which two methods could a Citrix Administrator use to resolve the issue?

Scenario: A user attempts to launch their virtual desktop, "Win7 Desktop," from within Receiver for Web. The virtual desktop fails to launch, and the user receives a notification stating:
Cannot start desktop "Win7 Desktop".
Which two methods could a Citrix Administrator use to resolve the issue? (Choose two.)
A. Close Receiver for Web and then reopen it.
B. Restart the virtual desktop using Citrix Director.
C. Install a new SSL Certificate on the StoreFront server.
D. Right-click the desktop icon within Receiver for Web and select ‘Restart’.

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