Why is the user unable to restart the remote PC?

Scenario: A user is unable to access their remote PC. The user has tried to restart the machine but is unable to do so. Why is the user unable to restart the remote PC?
A. The user is still logged in at their remote PC.
B. A user CANNOT remotely restart a remote PC.
C. The Citrix Delivery Service is NOT running on the remote PC.
D. Citrix Studio has NOT been configured to manage the remote PC.

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