Users are experiencing resets from the Intranet server website, which is load-balanced through the NetScaler.
Which NetScaler tool can a Citrix Administrator use to troubleshoot the reset issue?
A. Take a packet trace with nstrace and analyze with WireShark.
B. View the new nslog from the command-line interface (CLI) to look for packet resets from the NetScaler
C. Look in the Event Viewer for packet resets from the NetScaler.
D. Use the nslog to look for packet resets on the NetScaler.
I agree with samaritan, If you know about resets from Services you got to investigate further with packet trace. Nslog doesn’t give you the details of Reset packets, just say what Netscaler gets from service site.
Closest example or documentation I could find.
https://support.citrix.com/article/CTX237318
Nstrace is used to capture packets.
A: Wireshark is your tool to search for [RST] packets.
!B: nslog incudes EVENTS and PERFORMANCE metrics.