A Service design package (SDP) would normally be produced for which of the following?
– 1. A new IT service
– 2. A major change to an IT service
– 3. An emergency change to an IT service
– 4. An IT service retirement
A. 2, 3 and 4 only
B. 1, 2 and 4 only
C. None of the above
D. All of the above
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