Which of the following is the FIRST step in troubleshooting?
A. Test the theory.
B. Determine the scope.
C. Perform a root cause analysis.
D. Escalate the problem.
Which of the following is the FIRST step in troubleshooting?
A. Test the theory.
B. Determine the scope.
C. Perform a root cause analysis.
D. Escalate the problem.