Which of the following should the technician check FIRST?

A technician supports users in a client/server environment. A user suddenly cannot access any network resources. The user tried to logon to a known working computer but was unsuccessful. Which of the following should the technician check FIRST?
A. Check if the user account is locked
B. Check group policy
C. Check the drive for fragmentation
D. Check NTFS permissions

comptia-exams

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