Company A has just implemented a SaaS-based cloud storage solution. The SaaS solution provides services for both commercial and personal use. The IT department has been tasked to migrate all the on-premises file shares to the SaaS solution with the username being the corporate email address. The IT department is currently using am IAM solution to provision the accounts in the SaaS solution. Upon execution of the account creation process, the IT department is receiving multiple “unable to create account” alerts. Which of the following is the MOST likely cause?
A. The automation task is misconfigured
B. There is a false positive due to lack of testing
C. There are compatibility issues between SaaS and IAM
D. The user accounts already exist
