Cost of Poor Quality (COPQ) can be classified as Visible Costs and Hidden Costs. Which of these items is a Visible Cost?
A. Lost Customer Loyalty
B. Time Value of Money
C. Returns
D. Late Delivery
Cost of Poor Quality (COPQ) can be classified as Visible Costs and Hidden Costs. Which of these items is a Visible Cost?
A. Lost Customer Loyalty
B. Time Value of Money
C. Returns
D. Late Delivery