Which parameter should be adjusted?

A call center has agents skilled in sales of product X. You want them to be able to wrap up calls after they complete a sales call.
To allow this agent to wrap up a call, which parameter should be adjusted?
A. Assigned Skill on the Hunt Group form
B. Call Handling Preference on the Hunt Group form
C. Timed ACW field on the VDN or Hunt Group form
D. Direct Agent Call First on the Agent Handling form

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