A life insurance company has satellite offices in various countries. Each satellite office has its own work queue. Company policy requires that life underwriting is assigned to offices based on the residence of the policy owner. Which routing approach supports this requirement?
A. Route the assignment to the correct work queue using skill-based routing
B. Route the assignment to a specific underwriter based on business logic
C. Route the assignment to the correct work queue based on business logic
D. Route the assignment to the correct work queue using an authority matrix
|
Download Printable PDF. VALID exam to help you PASS. |
 |