An ONTAP cluster is installed at a secure site. The array has no access to the Internet but is managed 24/7 by onsite engineers. The customer requires that when hardware failures occur, the failures are reported to the NetApp Support team as quickly as possible.
In this scenario, which two tasks should be performed during the project hand-off procedure to satisfy the customer’s requirement? (Choose two.)
A. Ensure that Active IQ Config Advisor is installed.
B. Ensure that the onsite engineers receive EMS alerts when hardware issues occur.
C. Educate the onsite engineers about invoking the AutoSupport tool from ONTAP System Manager.
D. Educate the onsite engineer about how to manually log support calls.
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B,D