Which two are true of closed questions? (Choose two.) A. Closed questions are used to retrieve facts. B. Respondents can answer closed questions more quickly because they seek a limited amount of detail. C. Closed questions are used to retrieve…
Which question-provides the best information to define customer success factors? A. What are your business objectives for this project/initiative? B. What tools are you looking for, to better measure your ROI? C. What services do you need? D. Which Cisco…
Which two options are benefits of effective communication with stakeholders? (Choose two.) A. It allows other strengths to create maximum impact. B. It lessen the impact of business weakness. C. It helps mitigate the intrinsic risks with negotiation. D. It…
Which option is a main benefit that Cisco Partners bring to the table for customers? A. additional teams to implement solutions in a timely manner B. relationships with key Cisco personnel C. a large customer base for which to sell…
Which option is the leading reason that technology projects fail, according to research? A. too many stakeholders B. lack of a business model canvas C. poor stakeholder management D. lack of budget
Which two options comprise information you need to achieve successful outcome-based sales? (Choose two.) A. How stakeholders receive information and what information they want to receive. B. What information is communicated to stakeholders in a timely fashion. C. The stakeholder…
Which three options are perspectives of the customer needs? (Choose three.) A. Functional Area Management B. Finding Investors C. Technical Professionals D. Executive Management E. Strategic Executives F. Operative Professionals
Which option is a difference in the set of questions that Cisco’s approach to outcomes-based sales uses in helping organizations to move from product to outcome-based sales? A. The product approach answers the question-of what product is needed, while the…
Which three options are skills that business development teams should develop for outcome- based selling? (Choose three.) A. negotiation and communication B. transformative networking mindset C. outcome-based mindset D. lateral thinking E. critical thinking F. conflict management and resolution
Which statement is true? A. A view can be generic and stored in libraries for later reuse. B. A viewpoint is the perspective of an individual user. C. Some views do not have associated viewpoints. D. A view is perspective…