How to fix?

AAA server has issues with client authentication, how to fix?
A. increase eap identity request timeout

cisco-exams

2 thoughts on “How to fix?

  1. Alarm Name :
    Supplicant stopped responding

    Details :
    EAP Connection Timeout : Server=ISE; NAS IP Address=w.x.y.z; NAS Identifier=WLC

    Description :
    ISE sent last message to the client 120 seconds ago but client still has not responded

    Severity :
    Info

    Suggested Actions :
    Verify that supplicant is configured properly to conduct a full EAP conversation with ISE. Verify that NAS is configured properly to transfer EAP messages to/from supplicant. Verify that supplicant or NAS does not have a short timeout for EAP conversation. Check the network that connects the Network Access Server to ISE. If external ID store is used for the authentication then is may be not responding fast enough for current timeouts.

    *** This message is generated by Cisco Identity Services Engine (ISE) ***

  2. (WLC) >config advanced eap identity-request-timeout ?

    Enter the number of seconds between 1 and 120

    (WLC) >

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