An organization has established a dear vision for digital transformation and has started their transformation journey. They have documented al their value streams and started to improve these.
They use technology appropriately to maximize customer experience and operational excellence.
They understand and manage risks, and they have a comprehensive approach to Identifying and using innovative Ideas.
What else do they need lot the digital transformation to succeed?
A. Management of threats and opportunities
B. Improved use of automation
C. Management of staff skills and competence
D. Linked processes and practices to value creation
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