A company has a Microsoft 365 subscription that includes Office apps.
A user has identified a new issue while working with an app. When the user attempts to create a support request, the following message displays:
You need to determine the cause of the error message.
What is the cause?
A. The user account is disabled.
B. The user does not have a license assigned for the app.
C. The user account is not a member of the global admin role.
D. The company does not have Premier support.
