Home » Network Appliance » NS0-180 » What is the name of this tool?
A customer learns that a certain NetApp tool allows remote data collection, intelligent core file handling, and notification of down storage controllers for technical support analysis and troubleshooting.
What is the name of this tool?
A. RSA
B. HWU
C. Synergy
D. HW Assist
Correct Answer: A
Explanation/Reference:
Remote Support Agent (RSA) is a remote diagnostics data collector that is embedded directly into the storage controller’s remote management device firmware. Remote Support Agent enables a NetApp support engineer to remotely request an automated upload of log files, core files, and other diagnostic information stored in the storage controller and to remotely trigger an on-demand AutoSupport collection.
Incorrect:
Not B: The Hardware Universe (HWU) application is NetApp’s system configuration solution.
Not C: NetApp Synergy is a complete design, deployment and documentation tool. The program enables you to build a very accurate, detailed model of a NetApp storage system. You can represent most aspects of a storage deployment including the hardware configuration and the sizing of all storage containers, including aggregates, volumes, qtrees and LUNs.
Reference: Clustered Data ONTAP 8.2, Remote Support Agent Configuration Guide, Page 5
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