Home » Network Appliance » NS0-180 » Which two actions should be performed to test the functionality from the NetApp cluster?
You are asked to complete a 2-node installation of a FAS8060 cluster running clustered Data ONTAP 8.3. The hardware has been installed and the cluster has been configured. AutoSupport testing has not been successful because NetApp Support cannot see any messages, and the customer does not have any messages in their inbox.
Which two actions should be performed to test the functionality from the NetApp cluster? (Choose two.)
A. Verify that the network gateway responds to a ping request.
B. Verify that the mailhost responds to a ping request.
C. Verify that the domain controller responds to a ping request.
D. Verify that the cluster interconnect switches respond to a ping request.
Correct Answer: BD
Explanation/Reference:
B: Check that the mail host specified in the options is a host that the storage system can talk to, by running the following command on the storage system ping mailhost_name mailhost_name is the name of the mail host specified in the AutoSupport options.
D: If the system cannot deliver AutoSupport messages over SMTP you should confirm basic network connectivity and DNS lookup:
Your network management LIF must be up for operational and administrative status.
You must be able to ping a functioning host on the same subnet from the cluster management LIF (not a LIF on any of the nodes).
You must be able to ping a functioning host outside the subnet from the cluster management LIF.
You must be able to ping a functioning host outside the subnet from the cluster management LIF using the name of the host (not the IP address).
Reference: How to troubleshoot AutoSupport delivery when using SMTP
https://kb.netapp.com/index?paae=content&id=1014216&actp=LIST_PQPULAR
Reference: Troubleshooting AutoSupport message delivery over SMTP
https://library.netapp.com/ecmdocs/ECMP1636037/html/GUID-9554CD61-AE6F-4FDA-86A6-0E1480405873.html
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