A user has been receiving reply emails from many contacts, but the content of the emails is not familiar and the user did not send the original messages. The user calls the help desk for assistance.
Which of the following is the BEST way the technician can fix this problem?
A. Perform an antivirus scan
B. Perform a refresh/restore
C. Perform an IDS upgrade
D. Perform a reinstall of the email client
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