A newly hired systems administrator is trying to connect a new and fully updated, but very customized, Android device to access corporate resources. However, the MDM enrollment process continually fails. The administrator asks a security team member to look into the issue. Which of the following is the MOST likely reason the MDM is not allowing enrollment?
A. The OS version is not compatible
B. The OEM is prohibited
C. The device does not support FDE
D. The device is rooted
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Agreed!
Problem: Mobile Device Management is not allowing Mobile Device to enrol.
What do we know? It’s Android, new, updated and very customised.
Answer D
A) Unlikely – This is a new and up to date machine, it’s unlikely that MDM is not compatible with it (a problem for older devices, not newer ones.)
B) Unlikely – No mention of the manufacturer in the question.
C) Unlikely – No mention of full disk encryption being a requirement
D) Most likely – The description mentions “very customised” which would suggest rooting. MDM would likely block a rooted device because it represents a security risk